Google Workspace consultant

Workspace is easy to run badly and hard to run well, because almost every important control is a default that someone has to deliberately change. A consultant is the person who has seen two hundred tenants and knows which defaults matter, which console settings interact, and which vendor recommendations are safe to ignore for an organisation of your size.

The engagements that produce most value are unglamorous: org unit structure that matches how the business actually works, licence tiers assigned by role rather than uniformly, a documented admin model with named deputies, and a security baseline that someone internal can maintain without calling us every month.

Most organisations buy one tier for everyone because it is administratively simple. It is also, for anything above about thirty seats, usually the most expensive option available. Frontline and archived user licences exist precisely so that not everyone needs a full knowledge-worker seat.

The exercise is straightforward: list every user, classify by what they genuinely need, and model the cost at the correct tier mix. It takes a day and, in the engagements we run, frequently identifies savings that cover the cost of the consultancy several times over in the first year alone.

Being a reseller and being an adviser are in tension. A reseller earns on licence volume, which creates an incentive to recommend more seats at higher tiers. We handle licensing where clients want a single relationship, but the advisory work is billed by the day so the recommendation is not funded by the outcome.

In practice that means we will tell you when the answer is fewer licences, when a Google product is not the right tool, and when the honest recommendation is to change nothing and spend the budget on training instead.

Every engagement ends with an admin runbook written for the person who will actually do the job, and a recorded training session with your internal administrators. The runbook covers routine tasks, the escalation path, and the decisions we made with the reasoning behind them.

The decision log matters more than it sounds. In eighteen months, somebody will ask why external sharing is configured the way it is, and the difference between a documented decision and an undocumented one is the difference between a five-minute answer and a fortnight of re-litigation.