Managed support
Managed Google Workspace support
Managed Workspace support replaces the internal admin nobody was hired to be. A retainer covers user lifecycle, licence right-sizing, console change control, security posture review and escalation to Google, billed per user per month with a response-time commitment.
Retainers start at 10 users. Everything is documented in your own console so nothing we do is locked behind our tooling.
If the honest answer is that you need four hours a month rather than a managed service, the consultant page explains that option instead.
Pages in this section
- Google Workspace consultantIndependent Google Workspace consultancy: tenant design, security hardening, licence rationalisation and admin training, billed by the day or the project.Day rate: £950 / $1,250 per consulting day
- Google Workspace support in LondonLondon-based Google Workspace support with named engineers, one-hour response on critical issues and monthly per-seat pricing with no lock-in.Coverage: Mon–Fri 08:00–18:00 GMT, London desk
- Google Workspace price increase: how to respondHow to respond to Google Workspace price changes: audit inactive seats, mix licence tiers correctly, and time commitments against your renewal date.Suspended accounts on full seats: Move to archived user licences
- Outsourced Google Workspace administrationHand day-to-day Workspace admin to a named engineer: user lifecycle, permissions, policy and reporting under a written authorisation matrix. 20 to 300 seats.Good fit: 20–300 seats, no full-time Workspace admin
- Google Workspace managed servicesA named engineer running your Workspace tenant: user lifecycle, security monitoring, licence optimisation and a monthly change log, on 30 days' notice.Joiner and leaver SLA: 1 business hour from authorised request
- Google Workspace email archivingVault retention rules, archived user licences, export formats and legal holds — archiving configured to your document policy and tested with a dated restore.Retention engine: Google Vault, included Business Plus and above
- Google Workspace admin support, UK hoursUK-hours Google Workspace admin support: named engineer, 4-hour response on account and access faults, monthly change log, 30 days' notice. From 15 seats.Cover: 08:00–18:00 GMT, Monday to Friday
What this doesn't cover
- We do not handle hardware procurement, break-fix or on-site desk visits.
- Non-Google SaaS is supported only for identity and provisioning, not feature-level questions.
- We are not a first-line helpdesk for end-user training questions unless the retainer includes it.
Questions we get asked
- What does managed Google Workspace support cost?
- Retainers run £6 to £14 per user per month depending on response time and whether user lifecycle work is included, with a floor of £450 per month for smaller teams.
- Do you take over our existing Workspace tenant?
- Yes. We take delegated admin on your tenant rather than moving your billing, so you keep the reseller relationship you already have if you want to.
Not sure which of these you need?
Send us the shape of your estate — seat count, current platform, and the deadline you are working to — and we will tell you which of these pages applies and what it costs.